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          Radiant Global Logistics Inc has 1 locations, listed below.

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            Business ProfileforRadiant Global Logistics Inc

            Delivery Service

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            2/17/2005
            Years in Business:
            36
            Business Started:
            4/18/1987
            Business Started Locally:
            4/18/1987
            Business Incorporated:
            4/1/1989
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Airgroup
            • Airgroup Express
            • Adcom Worldwide
            • Distribution by Air
            • Airgroup Seafreight
            • Radiant Container Lines
            • Radiant Logistics Partners
            Business Management
            • Mr. Bohn H Crain, Chairman/CEO
            • Ms. Sharon Hedeen, Manager
            • Mr. Todd Macomber, Manager
            • Mr. Dan L Stegemoller, Manager
            • Mr. Michael Von Loesch, Manager
            Contact Information

            Principal

            • Mr. Bohn H Crain, Chairman/CEO

            Customer Contact

            • Mr. Bohn H Crain, Chairman/CEO
            Additional Contact Information

            Fax Numbers

            • (425) 462-0768
              Primary Fax
            • (425) 943-4581
              Other Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/28/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            We ordered a $3,000 Big Kahuna massage chair from Amazon on 12/13/2021 from a retailer called Good Price World in *******, **. The order number was *****************. The logistics company they use to ship the items is Radiant Logistics out of WA. We have been contacted by Radiant for delivery of the chair multiple times and each time, the chair was not delivered and they have not been able to tell us why the chair wasnt delivered. There is a logistics representative named **** out of CA that we have been working with who has contacted the shipping company here in ********, ** for updates and to schedule the delivery. Each time they have confirmed a delivery date, no one showed up and no product was delivered. This has happened 5 or 6 times since being first contacted. Now today, the most recent delivery date, the rep in CA told us that the product was to arrive between ****pm CT. Once 4pm passed, we called for an update and he said they were running late but that the item would surely be delivered. It is now 6:30pm and the rep from CA texted and said that he was reaching out to confirm that the chair was delivered. We havent received anything and the rep is now saying that he isnt able to get in contact with the shipping company for confirmation. We have been told time after time that the chair was going to be delivered and each time, nothing arrived. We are beyond upset with the company and would like to file a report of a scam.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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