BBB Accredited Business sinceAdditional Locations
Phone: (253) 964-3113 12th and Pendleton, Building 2201, Joint Base Lewis McChord, WA 98433
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This company offers financial services to members in the South Sound area.
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A BBB Accredited Business since
BBB has determined that America's Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for America's Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Kenneth Leonard, President/CEO Ms. Diane Branson, Executive Vice President
Credit Unions Credit Unions (NAICS: 522130)
Products & Services
America's Credit Union offers the following product(s): Auto Loans, Certificates of Deposit, Checking Accounts, Money Market Accounts, Mortgage Loans, Personal Loans, Savings Accounts, Visa Credit Cards
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview