BBB Accredited Business since

Alps Federal Credit Union

Phone: (907) 747-6261 Fax: (907) 747-8038 401 Halibut Point Rd, Sitka, AK 99835 View Additional Email Addresses http://www.alpsfcu.org


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers credit union services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alps Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alps Federal Credit Union include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alps Federal Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 07, 2005 Business started: 07/01/1960 Business started locally: 07/01/1960
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

National Credit Union Administration
1775 Duke St, Alexandria VA 22314
http://www.ncua.gov
Phone Number: (800) 827-9650
oismail@ncua.gov

Alaska Division of Insurance
550 W 7th Ave Ste 1560, Anchorage AK 99501
http://commerce.alaska.gov/dnn/ins
Phone Number: (907) 269-7900
bret.kolb@alaska.gov

Alaska Division of Corporations Business & Professional Licensing
550 W 7th Ave Ste 1500, Anchorage AK 99501
http://www.commerce.state.ak.us/occ
Phone Number: (907) 465-2534
don.habeger@alaska.gov

National Association of Mortgage Brokers
7900 Westpark Dr Ste T309, Mc Lean VA 22102
http://www.namb.org
Phone Number: (703) 342-5900

Type of Entity

Corporation

Business Management
Mr. John O'brien, Chief Operating Officer
Contact Information
Principal: Mr. John O'brien, Chief Operating Officer
Business Category

Credit Unions

Hours of Operation
Monday-Friday
9:00am-5:30pm
Saturday
10:00am-2:00pm

Additional Locations

  • 401 Halibut Point Rd

    Sitka, AK 99835 (907) 747-6261

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.