BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Phoenix Merchant Processing Inc

Additional Locations

Phone: (800) 605-5581 Fax: (866) 258-2762 View Additional Phone Numbers 1600 NW Compton Dr Ste 357, Beaverton, OR 97006 View Additional Email Addresses http://www.choosephoenix.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers credit card processing services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Phoenix Merchant Processing Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Phoenix Merchant Processing Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Merchant Processing Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 15, 2002 Business started: 03/23/2001 Business started locally: 03/23/2001 Business incorporated 07/24/2002 in OR
Type of Entity

Corporation

Business Management
Mr. James L. Keller, CEO Ms. Porscha Brownfield, VP of Sales Miss. Brittany Chandler, Staffing Coordinator Mr. Mike Greenlee, Managing Director Mr. Dean Slater, Customer Care Director Mr. Geoff Winkler, Federal Court Receiver
Contact Information
Principal: Mr. James L. Keller, CEO
Customer Contact: Mr. Dean Slater, Customer Care Director
Business Category

Credit Cards & Plans - Equipment & Supplies Data Processing Equipment Credit Card Processing Service

Alternate Business Names
M P I M S I Merchant Processing Inc Merchant Services Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.