This business is not BBB accredited.

Howie's Home Improvement LLC

Phone: (206) 491-3962 3624 Phinney Ave N Apt 401, Seattle, WA 98103 View Additional Email Addresses

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This company offers residential remodeling and construction services, and all phases of home improvement.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Howie's Home Improvement LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Howie's Home Improvement LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Howie's Home Improvement LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 2008 Business started: 06/01/2007 Business started locally: 06/01/2007
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Martyn Howie, Member
Contact Information
Principal: Mr. Martyn Howie, Member
Business Category

Contractors - General Basement - Contractors Basement - Finishing Home Improvements Kitchen & Bath - Design & Remodeling Kitchen Remodeling

Alternate Business Names
Howies Basement Remodel Howies Cleaning Service Howies Construction Howies Decks Howies Drywall & Tile Howies Home Services Howies Kitchen & Bathroom Remodel Howies Painting Howies Remodel Howies Restaurant Improvement

Additional Locations


    3624 Phinney Ave N Apt 401

    Seattle, WA 98103 (206) 491-3962


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/30/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Howie's Home Improvement was contracted to complete a basement remodel. They were asked to install windows, drywall, flooring (carpet), electrical outlets and lighting for a bedroom and family room area. They were also asked to build a closet for the bedroom, and a wall with a door for the family room to block off the furnace area. They failed to provide a complete quote, did not meet estimated timeline (quoted a week, were not even a 1/3 finished after 8 days), damaged walls not part of the repair, provided shoddy framing (most of what was done had to be redone), put in drywall without installing electrical outlets (causing it to be removed), falsified hours on the invoice and provided fraudulent receipts (similar items repeatedly purchased well exceeding the required amount). After consulting with another contracting company, they estimated the amount completed between hours and labor at $2000, although Howie's Home Improvement has invoiced $5423.17. This amount is just less than half of the estimated $11,020.63 quote, although well less than half of the work was completed. Company is also not a licensed, bonded or insured contractor, although advertising as such.

Desired Settlement: Refund of pre-paid amount for work not performed and damages incurred as a result of their poor performance. - $4600