This Business is not BBB accredited
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This company offers electrical repair, replacement, servicing and installation.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Mister Sparky include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Darrell Boyd, Owner / G.M.
Contractor - Electrical
Hours of Operation24 hours a day, 7 days a week
Alternate Business NamesQuality Electric Inc
THIS LOCATION IS NOT BBB ACCREDITED
7920 Center St SW STE A
Tumwater, WA 98501 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 14547
Tumwater, WA 98511 (360) 705-3996 (253) 238-1275
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Additional Phone Numbers
- (253) 238-1275(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: My wife called your company for a service repair for the two upstairs bathroom receptacles. 7/7/14 So your technician not only convinced her to have some massive estimate for a generator hookup, charged her $145.00 to hit a reset button on a GFI receptacle in the downstairs bathroom but then convinced her she needed your imaginary $99.00 yearly electrical panel inspection service.
Desired Settlement: I want my $99.00 refunded for this make believe service.
Business Response: Final Consumer Response /* (2000, 7, 2014/07/11) */ The owner called me and provided a solution. The second tech did come by and replaced the GFI receptacle. Did scratch the paint on the wall with screw driver but I have touch up paint that I can cover with so I am good. You can close the case. Still not sure of the value but I guess time will tell and whether they do more damage upon the yearly check-up the will schedule.