BBB Business Review
BBB Accredited Business since
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This company offers complete spam and virus protection solutions for enterprise and service providers as well as individual users.
A BBB Accredited Business since
BBB has determined that Spam Arrest LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Spam Arrest LLC include:
- Length of time business has been operating
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||12|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning sales practice and refund issues. Consumers allege after signing up for a free trial offer from Spam Arrest, the company charges them $29.95 for the spam-blocking service. Consumers further allege when contacting Spam Arrest regarding the charge, the company refuses to issue a refund.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Brian Cartmell, Owner Ms. Louise Harb, Director of Operations
Computers - Network Security Computers Hardware, Software & Services