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Find a Location

C D Baby Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • C D Baby Inc

      9600 NE Cascades Pkwy Ste 180 Portland, OR 97220-6831

    Business ProfileforC D Baby Inc

    Music Distribution Companies

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    63 complaints closed in last 3 years

    32 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    CD Baby helps independent musicians make the most money from their music through digital and physical distribution, as well as publishing administration and social video monetization.

    Business Details

    Location of This Business
    9600 NE Cascades Pkwy Ste 180, Portland, OR 97220-6831
    BBB File Opened:
    10/23/2001
    Years in Business:
    23
    Business Started:
    2/1/2001
    Business Started Locally:
    2/1/2001
    Business Incorporated:
    2/2/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • CD Baby, Inc.
    • Illustrated Sound Network
    • C D Baby.com
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Christine Barnum, CFO
    • Ms. Colleen Rodman, Coordinator
    Contact Information

    Customer Contact

    • Ms. Colleen Rodman, Coordinator
    Additional Contact Information

    Fax Numbers

    • (503) 296-2370
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    63 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ok. My Name is *********************. I am the founder and CEO of One People Production. I joined CD baby in 2005. I released my album "The Entry" I was selling lots of CDs making tons of money. CD baby took my music off the internet. I tried suing but no lawyer worked take make case I became discouraged.I spent thousands of dollars recording and promoting my work. I ended up taking CD baby to court I sued and I won a measly settlement of $3,000. They put my music back up. A few years letter I started getting leasing royalties. When CD baby realized I was getting checks from rumble fish I noticed my royalties started dwindling right away. Plus I just released a new project. I was seeing 3000 views a week average. CD baby skewed my views and streams to make sure I don't receive streaming royalties. I called to explain this isn't fair. I invest alot into myself and my music. They started taunting and talking crazy and removed my music again. This time I took them to court. It was a different setting. The judge violated her Oath of office big time. She did not hear the case for more than one hour, then without looking at any evidence or giving any opportunity to defend myself she dismiss my case. The dismissal was on the grounds of jurisdictions and arbitration. Which if I was given one more day I would have been able to present case law that shows, arbitration and jurisdictions does not take president over crimes, crimes of fraud and cons or breaking the law. For any contract or jurisdictions to be valididated in court the business practices and contracts must be legal. What CD baby is doing is illegal. Years after leaving CD baby a not even thinking about these people I find out they are still like a monkey on my back. They are still claiming my royalties and messing with my music. That's crazy. I'm literally being stalked and harassed by CD baby and I don't know what to do about it!Senator *********************** tried to help me the removed him of office later.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AARON W

    1 star

    11/28/2023

    CD Baby fails to distribute music metadata correctly causing inconsistent releases and albums released under the wrong artist. When I reached out numerous times to have them fix it, they told me it was my fault and I had to file a separation letter. How is it my fault?You're the distributer, not me.

    Local BBB

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