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            Business ProfileSeattle Coffee Gear

            Coffee Brewing

            Contact Information

            6825 216th St SW

            Ste A

            Lynnwood, WA 98036

            Visit Website
            (866) 372-4734

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales and service of home and commercial coffee and espresso machines.

            Products & Services

            coffee equipment

            Business Details

            Location of This Business
            6825 216th St SW Ste A, Lynnwood, WA 98036
            BBB File Opened:
            5/8/2007
            Years in Business:
            18
            Business Started:
            3/1/2006
            Business Started Locally:
            3/1/2006
            Date of New Ownership:
            8/6/2020
            Business Incorporated:
            9/5/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            10:00 AM - 6:00 PM
            Su:
            10:00 AM - 6:00 PM
            Business Management
            • Mr. Mike Atkinson
            Contact Information

            Principal

            • Mr. Mike Atkinson

            Customer Contact

            • Mr. Mike Atkinson
            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/28/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Placed an order on the website.....which showed the item in stock and available to purchase under a sale time period. SCG waited >24 hours (when the sale closed) to tell me it would be back ordered until well after Christmas. Had I known I would have either purchased from another company during the sale, or upgraded to a more expensive until that was in stock. Asked sales to change my order to the more expensive in-stock unit, asked them to honor the sale price from the day I ordered - they refused. So now I am over a barrel, can't buy from them at sale price and can't go to any other seller and get their sale price because of the incorrect information on the website, and the delay in notifying me of the back order.
            Read More
            Read 7 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Laurie S

            05/31/2023

            I will never spend another dime at Seattle Coffee Gear. I purchased a Miele automatic espresso machine in 2020 that has sat in their repair center for NINE MONTHS. Their communication with me on this service request has been abysmally bad. Over the holiday weekend they emailed an invoice for $705, requesting online payment, while refusing to answer my question in multiple emails asking WHEN ***************** is open for me to pick up my machine. Instead of answering my question, they fed me all kinds of misinformation about the warranty status and deluged me with irrelevant word salad. To say that I'm disgusted doesn't go far enough. They are pathetic.
            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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