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Click for BBB Rating on AT&T Mobility

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers cellular telephone services and equipment. This company offers cellular phone services & supplies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AT&T Mobility meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for AT&T Mobility. BBB of Metro Atlanta, Athens & NE Georgia has the full report as that BBB handles all complaints for AT&T Mobility.


Additional Information

BBB file opened: July 01, 2000 Business started: 07/01/2000 Business started locally: 07/01/2000 Business incorporated 01/22/2002 in DE
Type of Entity

Corporation

Business Management
Ms. Erika Markel, Director of Operations Mr. Gary Allen, Office of the President Ms. Helen Ball, Administrative Assistant Pacific NW Mr. Steve Bethel, Office of the President Manager Ms. Regina Daniels, Complaint Contact Ms. Melinda Dettlinger, Area Manager Mr. Mike Maxwell, General Manager of Pacific NW Mr. Stan Sigman, CEO
Contact Information
Customer Contact: Mr. Steve Bethel, Office of the President Manager
Principal: Ms. Erika Markel, Director of Operations
Business Category

Cellular Telephone Service & Supplies

Alternate Business Names
AT&T AT&T Mobility International The New AT&T
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.