BBB Accredited Business since

Clearwater Casino Resort

Additional Locations

Phone: (360) 598-8700 Fax: (360) 598-6895 View Additional Phone Numbers 15347 Suquamish Way NE, Suquamish, WA 98392 View Additional Email Addresses View Additional Web Addresses

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This company offers full service casino that includes hotel, spa, food & lounge and the White Horse Golf Club.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Clearwater Casino Resort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Clearwater Casino Resort include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Clearwater Casino Resort
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2002 Business started: 01/01/1996 Business started locally: 01/01/1996
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
Phone Number: (800) 451-7985

Type of Entity

Sole Proprietorship

Business Management
Mr. Russell Steele, CEO Mr. Frank Black, PME Retail Director Mrs. Irene Carper, Casino Assistant GM Mr. Jay Mills, General Manager Mr. Rich Purser, Casino GM
Contact Information
Principal: Mr. Russell Steele, CEO
Business Category

Casinos Hotels - Reservations Wedding Chapels & Ceremonies Adult Entertainment Day Spas Banquet Facilities Caterers Convenience Stores Restaurants Service Stations - Gasoline & Oil

Alternate Business Names
Clearwater Casino Kiana Lodge Longhouse Texaco Masi Shop Port Madison Enterprises Suquamish Clearwater Casino Resort Suquamish Tribe Suquamish Village Shell

Additional Locations

  • 14976 Sandy Hook Rd NE

    Poulsbo, WA 98370

  • 15347 Suquamish Way NE

    Suquamish, WA 98392 (360) 598-8700 (360) 598-8757 (360) 598-9726 (360) 598-4066 (360) 598-4311

  • 15915 Hwy 305 NE

    Poulsbo, WA 98370 (360) 598-3909 (866) 738-4307

  • 16281 Washington 305

    Poulsbo, WA 98370

  • 18480 Suquamish Way NE

    Suquamish, WA 98392


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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Additional Phone Numbers

  • (360) 598-4066(Phone)
  • (360) 598-4311(Phone)
  • (360) 598-8757(Phone)
  • (360) 598-9726(Phone)
  • (206) 282-2129 (Fax)

Additional Web Addresses


Additional Email Addresses

  • - Communication/Mass Email
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