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BBB Accredited Business since

Emmanuel's Rug & Upholstery Cleaners Inc

Phone: (206) 322-2200 Fax: (206) 325-3841 231 S Hinds St, Seattle, WA 98134

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This company offers in plant and on-location rug and upholstery cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Emmanuel's Rug & Upholstery Cleaners Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Emmanuel's Rug & Upholstery Cleaners Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Emmanuel's Rug & Upholstery Cleaners Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1975 Business started: 01/01/1907 Business started locally: 01/01/1907 Business incorporated 09/20/1978 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Ms. Thea Sand, President Ms. Trista Glore, Accounts Receiveable Mr. Barry Weir, Manager
Contact Information
Principal: Ms. Thea Sand, President
Customer Contact: Mr. Barry Weir, Manager
Business Category

Carpet & Rug Cleaners Carpet and Upholstery Cleaning Services (NAICS: 561740)

Refund and Exchange Policy
Notification of dissatisfation or complains must be filed within 72 hours of the completion of service. We can not be responsible for shrinkage, fugitive dyes or other undisclosed or not readily discernable defects inherent
in the manufacture or prior use of articles prior to our services. Recourse against Emmanuel's is limited to the reimbursement of the cost of services and no other. Emmanuel's does not provide storage services. Items left over 30 days will lose their in plant cash and carry discount. Items left over 90 days without prior arrangements will become property Emmanuel's Rug & Upholstery Cleaners.
Service Area
Greater King County, South Snohomish County, North Pierce County
Products & Services

In plant cleaning and restoration of oriental and area rugs, cleaning upholstery and textile arts On location cleaning of carpet and upholstery. Custom installations and carpet repairs. Workroom services.Oriental rug sales and appraisals.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.