This business is not BBB accredited.Additional Locations
Phone: (206) 763-2733 Fax: (206) 763-2122 4746 44th Ave SW Ste 201, Seattle, WA 98116 View Additional Email Addresses
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This company provides the sales and rental of breast pumps and nursing supplies as well as provides in-home and private lactation services and support.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Nurturing Expressions LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Tracy Corey, Member Mr. Michael Thwing, Member
Breastfeeding Supplies & Information Medical Equipment & Supplies Baby Accessories & Services
Hours of OperationMonday - Saturday 9:00am - 5:00pm
THIS LOCATION IS NOT BBB ACCREDITED
4746 44th Ave SW Ste 201
Seattle, WA 98116 (206) 763-2733 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 47163
Seattle, WA 98146
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Additional Email Addresses
- - eQuote
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Desired Settlement: I want peace of mind that my private information is not out there, I want my original paperwork found and to be notified when such is done. I would like the company to reeducate their employees on safe practice with such valuable information and a policy in place that ensures an incidence like this will not and cannot happen to others. Should I be a victim of identity theft in the near future because of this negligence I would like Nurturing expressions to have financial responsibility of any loss I endure.
Business Response: Initial Business Response /* (1000, 6, 2013/11/01) */ Nurturing Expressions takes client confidentiality very seriously. Immediately upon speaking with our client, an employee brought the matter to the attention of the Operations Manager. The missing file in question was located shortly after in the Billing Department. The file was originally placed in the wrong location by a new employee in training. At no time did the file leave the business site. All of our files are secured in an office with two separate locks which are maintained by management. After the file was located, we attached it to the second set of paperwork the client filled out and it was put in the correct location. The client was called to inform her that the paperwork had been found and that we apologized for any inconvenience this had caused. The Operations Manager met with the staff the same day to discuss the importance of following current procedure of file locations and the importance of protecting the private information of our clients. We will continue to improve our training standards and policies to better aid all of our employees in handling sensitive client information and will address the issue again in our weekly staff meeting.