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This company offers banking services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Columbia Bank include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Columbia Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Bob Sznewajs, President/CEO Mr. Jim Bishop, President Robert Bryce, President Mr. Roger Christensen, CEO Mr. Nick Davidson, CRA & Fair Lending Compliance Analyst Ms. Melanie Dressel, President, Columbia Bank Shelley Herman, Manager Tom Johnson, Manager Walter Mc Laughlin, Manager Mr. Eric Melin, CRA & Fair Lending Compliance Analyst Mr. Doug O'Connor, Manager Jerry Reed, Vice-President Mr. Adam Stein, VP, CRA & Fair Lending Compliance Manager Mrs. Cara Thompson, Corporate Compliance Mr. Rex Townsend, President/CEO Ms. Kristen Warner-lee, Site Manager
Banks Mortgage Brokers
Alternate Business NamesAmerican Marine Bank Bank of Astoria Columbia Mortgage Group Columbia State Bank First Heritage First Heritage Bank Summit Bank West Coast Bank
According to information provided to BBB, Columbia State Bank took over on January 22, 2010, and is assuming control for Columbia River Bank.
On May 20, 2011, Summit Bank was closed by the Washington State Department of Financial Institutions, which appointed the Federal Deposit Insurance Corporation (FDIC) as receiver. The FDIC entered into a purchase and assumption agreement with Columbia State Bank of Tacoma, Wash., to assume all of the deposits of Summit Bank. Depositors of Summit Bank will automatically become depositors of Columbia State Bank. Deposits will continue to be insured by the FDIC, so there is no need for consumers to change their banking relationship in order to retain their deposit insurance coverage up to applicable limits. Customers of Summit Bank should continue to use their existing branch until they receive notice from Columbia State Bank it has completed systems changes to allow other Columbia State Bank branches to process their accounts as well.
For more information, contact the FDIC at (800) 894-3219 or at www.fdic.gov/bank/individual/failed/summit.html.