BBB Accredited Business sinceAdditional Locations
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This company offers banking services.
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A BBB Accredited Business since
BBB has determined that Columbia Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Columbia Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Financial Institutions
PO Box 41200, Olympia WA 98504
Phone Number: (360) 902-8700
Type of Entity
Business ManagementMs. Melanie Dressel, President Mr. Keith Brown, 84th & Pacific Branch Manager Ms. JoAnne Coy, VP Director of Community and Corporate Relations Mr. Nick Davidson, CRA & Fair Lending Compliance Analyst Ms. Diane Fritschy, Auburn Branch Manager Mr. Mike Harris, West Olympia Branch Manager Ms. Jeannie Johnson, Sumner Branch Manager Ms. Paula Jones, Branch Manager - Puyallup Ms. Kathy Knapper, Branch Manager - Spanaway Ms. Kathleen Morgan, Enumclaw Branch Manager Mr. Tony Nausid, Stadium Branch Manager Ms. Kim Piotrowski, Customer Service Mgr Mr. Jim Reed, Bonney Lake Branch Manager Mr. Dave Rosholm, Marketing Officer Ms. Melea Sexton, Marketing Specialist, Yakima Branch Mr. Adam Stein, CRA & Fair Lending Compliance Analyst Ms. Nancy Stolz, Gig Harbor-Downtown Branch, Manager Ms. Linda Stone, Buckley Branch Manager Mr. Greg Todd, Renton Branch Manager
Banks Real Estate Loans Commercial Banking (NAICS: 522110)
Alternate Business NamesColumbia Banking System Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview