BBB Business Review

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This business is not BBB accredited.

Veteran Awards Inc

Phone: (360) 925-6019 Fax: (360) 925-6176 14608 Smokey Point Blvd, Marysville, WA 98271

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers manufacturing and engraving of glass, optical crystal, crystal and stone recognition awards and gifts as well as sublimated items such as mugs, mouse pads, lanyards, etc.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Veteran Awards Inc include:

  • Length of time business has been operating

Factors that raised the rating for Veteran Awards Inc include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Veteran Awards Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 26, 2014 Business started: 05/01/2013 Business started locally: 05/01/2013 Business incorporated 05/02/2013 in WA
Type of Entity


Business Management
Mr. Geoffrey Surprenant, President
Contact Information
Principal: Mr. Geoffrey Surprenant, President
Business Category

Awards - Production & Engraving Business Promotions - General Image & Graphics Printing Trophies Corporate Awards

Hours of Operation
Monday - Friday 8am - 4:30pm
Refund and Exchange Policy
Personalized items cannot be returned for a refund however, items that are not to standard will be exchanged at the companies discretion.
Service Area
International Service available
Products & Services

Hand Engraved glass, optical crystal, crystal and stone recognition awards and gifts. Sublimated mugs, mouse pads, lanyards, plaques, recognition awards, gifts and corporate gifts.
Sublimated products such as Mugs, Mouse Pads, Lanyards etc.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.