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BBB Business Review

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BBB Accredited Business since

Warren Secord Automotive & Tire Factory

Phone: (253) 852-1492 Fax: (253) 850-3850 1127 W Smith St, Kent, WA 98032 http://www.warrensecordautomotive.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto repair and tire service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Warren Secord Automotive & Tire Factory meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Warren Secord Automotive & Tire Factory include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Warren Secord Automotive & Tire Factory
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2007 Business started: 08/01/2007 in WA Business started locally: 08/01/2007
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bill Winans, Member
Contact Information
Principal: Mr. Bill Winans, Member
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repairing - Foreign Auto Restoration Auto Repair - Vintage Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Auto Sunroofs Auto Upholstery Cleaning Auto Service - Steam Cleaning Auto Services - Oil & Lube Auto Perform, Race & Sport Equipment Tire Dealers Auto Air Conditioning Auto Customizing Auto Accessories Auto Detailing Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Products & Services

Warren Secord Automotive & Tire Factory sells the following brand(s): AC Delco, Autolite, BF Goodrich, Bridgestone, Castrol, Cooper, Firestone, Goodyear, Hankook, Michelin, Uniroyal, Valvoline

Method(s) of Payment
m/c, visa, discover, American express, debit, cash
Refund and Exchange Policy
24month/24,000 mile
Alternate Business Names
Doc's Automotive
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.