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BBB Business Review

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BBB Accredited Business since

The Everett Auto-Clinic

Phone: (425) 252-8710 Fax: (425) 339-3359 3132 Rucker Ave, Everett, WA 98201 http://www.everettautoclinic.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto repair services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Everett Auto-Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for The Everett Auto-Clinic include:

  • 9 complaint(s) filed against business

Factors that raised the rating for The Everett Auto-Clinic include:

  • Length of time business has been operating
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Everett Auto-Clinic
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 1998 Business started: 04/01/1998 in WA Business started locally: 04/01/1998 Business incorporated 04/10/1998 in WA
Type of Entity

Corporation

Business Management
Mr. Austin Bigler, Service Manager
Contact Information
Customer Contact: Mr. Austin Bigler, Service Manager
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repairing - Foreign Auto Restoration Auto Repair - Mobile Auto Repair - Vintage Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Auto Sunroofs Auto Upholstery Cleaning Auto Warranty Service Auto Service - Steam Cleaning Auto Services Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Perform, Race & Sport Equipment Auto Air Conditioning Auto Customizing Auto Accessories Auto Detailing Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Method(s) of Payment
VISA MASTER CARD DISCOVER CARD CASH
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.