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BBB Accredited Business since

Greg's Japanese Auto Parts & Service

Additional Locations

Phone: (253) 872-0840 Fax: (253) 872-0763 View Additional Phone Numbers 8301 S 216th St, Kent, WA 98032 View Additional Email Addresses http://www.gregs.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Greg's Japanese Auto Parts & Service offers Japanese automotive repair and services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Greg's Japanese Auto Parts & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 6
Order Issues 0
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 6

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Greg's Japanese Auto Parts & Service
See Trends in Complaints on Greg's Japanese Auto Parts & Service | View Complaints Summary by Resolution Pie Chart on Greg's Japanese Auto Parts & Service

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Greg's Japanese Auto Parts & Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 6

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Greg's Japanese Auto Parts & Service

Additional Information

BBB file opened: January 01, 1987 Business started: 01/01/1987 in WA Business under new ownership as of: 09/30/2021 Business incorporated 03/12/1987 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
[email protected]

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
[email protected]

Type of Entity

Corporation

Business Management
Mr. Greg Huntley, President Mr. David Huntley, Vice President/General Manager Mr. Anthony Puckett, CEO Mr. Phillip Samaraev, Marketing Director
Contact Information
Principal: Mr. Greg Huntley, President
Business Category

Auto Repair Auto Maintenance Car Racing Equipment General Automotive Repair (NAICS: 811111)

Service Area
Greg's Japanese Auto Parts & Service serves Washington Puget Sound including: Renton, Bellevue, Federal Way, Covington, Seattle, Puyallup, Southcenter, and Lynnwood.
Alternate Business Names
JAPS Inc

Customer Review Rating plus BBB Rating Summary

Greg's Japanese Auto Parts & Service has received 1.67 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.