Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Gabes Truck & Auto Repair LLC

Additional Locations

Phone: (907) 456-6156 Fax: (907) 456-2923 2015 Frank Ave, Fairbanks, AK 99701

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers auto repair and service shop, including diagnosis, maintenance, tune-ups and mechanical work.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gabes Truck & Auto Repair LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gabes Truck & Auto Repair LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Gabes Truck & Auto Repair LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 02, 2001 Business started: 01/01/1975 Business started locally: 01/01/1975 Business incorporated 10/30/2006 in AK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alaska Division of Corporations Business & Professional Licensing
550 W 7th Ave Ste 1500, Anchorage AK 99501
Phone Number: (907) 465-2534

Type of Entity


Business Management
Mr. Martin Frey, Managing Member Ms. Joanna King, General Manager
Contact Information
Principal: Mr. Martin Frey, Managing Member
Customer Contact: Ms. Joanna King, General Manager
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repairing - Foreign Auto Repair - Steering & Suspension Auto Repair - Tune-Up Recreational Vehicles - Repair & Service Towing - Automotive Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service General Automotive Repair (NAICS: 811111)

Hours of Operation
Monday - Friday 7:30am - 5:30pm
Saturday 9am - 3pm
Refund and Exchange Policy
2 year, 24,000 mile warranty on labor. Manufacturer's warranty on parts.

Customer Review Rating plus BBB Rating Summary

Gabes Truck & Auto Repair LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.