BBB Business Review

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This business is not BBB accredited.

A Street Automotive Inc

Phone: (253) 833-1000 Fax: (253) 833-8355 225 A St SE, Auburn, WA 98002 http://www.astreetauto.com


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Description

This company offers preventative auto maintenance services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On January 30, 2015, BBB contacted A Street Automotive requesting the company modify its advertisement. Specifically, the company is displaying a modified painting of BBB's seal on the side of their building. Use of BBB's seal may imply BBB Accreditation, although this company is not currently a BBB Accredited Business.

BBB's name and seals are federally registered trademarks owned by the Council of Better Business Bureaus and may not be used without CBBB's express permission.

Despite written requests, as of August 27, 2015, A Street Automotive continues to display BBB's seal. BBB has not received the company's written assurance it will refrain from using BBB's seal in an unauthorized manner.

For additional information on the Code of Advertising, please visit http://www.bbb.org/council/for-businesses/code-of-advertising.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for A Street Automotive Inc include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for A Street Automotive Inc include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A Street Automotive Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1999 Business started: 11/01/1999 Business started locally: 11/01/1999 Business incorporated 11/23/1999 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Attorney General
1125 Washington St SE, Olympia WA 98501
http://www.atg.wa.gov
Phone Number: (206) 464-6684
info@atg.wa.gov

Type of Entity

Corporation

Business Management
Mr. Allan Thomason, President
Contact Information
Principal: Mr. Allan Thomason, President
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Radiators - Automotive Transmissions - Automobile Differentials - Automobile Auto Services Auto Services - Oil & Lube General Automotive Repair (NAICS: 811111)

Hours of Operation
Monday - Friday 8am - 5pm
Service Area
Auburn, Washington
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.