BBB Accredited Business since
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This company offers used auto sales.
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A BBB Accredited Business since
BBB has determined that First National Fleet & Lease Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for First National Fleet & Lease Inc include:
- 20 complaint(s) filed against business
Factors that raised the rating for First National Fleet & Lease Inc include:
- Length of time business has been operating
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||20|
Additional Complaint Information
On April 29, 2014, BBB recognized a pattern of complaints from consumers regarding product issues. Consumers allege after purchasing a vehicle from First National Fleet & Lease Inc, they discover the vehicle is in need of significant repairs.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jihad Rifai, President Mr. John Yang, General Manager
Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)
Hours of Operation10am - 8pm
Alternate Business NamesAAA Seattle Best Autobody First National Auto Sales
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview