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      Country
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          Find a Location

          Dick Hannah Subaru has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Dick Hannah Subaru

              7407 NE Vancouver Plaza Dr Vancouver, WA 98662-6620

              BBB Accredited Business
            • Dick Hannah Subaru

              PO Box 1679 Vancouver, WA 98668

              BBB Accredited Business

            Business ProfileforDick Hannah Subaru

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/1/2000

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Dick Hannah Subaru offers sales, service, and leasing of Subaru vehicles.

            Products & Services

            Car Dealers

            Business Details

            This is a multi-location business.

            Find a Location

            Dick Hannah Subaru has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Dick Hannah Subaru

                7407 NE Vancouver Plaza Dr Vancouver, WA 98662-6620

                BBB Accredited Business
              • Dick Hannah Subaru

                PO Box 1679 Vancouver, WA 98668

                BBB Accredited Business
              BBB File Opened:
              9/1/2000
              Years in Business:
              74
              Business Started:
              12/1/1949
              Business Started Locally:
              12/1/1949
              Business Incorporated:
              10/18/1982
              Accredited Since:
              9/1/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Ms. Jennifer Hannah, Vice President
              • Mr. Jason Hannah, Vice President
              Contact Information

              Principal

              • Ms. Jennifer Hannah, Vice President
              Additional Contact Information

              Fax Numbers

              • (360) 944-3380
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Another case of racial discrimination.I was buying a car online; I gave all my most private information (SSN, Phone Number, ID, etc). I was approved because besides having a perfect credit score; I was going to pay with my credit card. They said that they didnt take credit cards (understandable). I said for them to call my wife (she is home in *****, I am in ********, ******) for her to write them a check. I went to sleep (10 hours difference.) When I called my wife in the morning, she said that they never called her. I called ********************* (in my morning and his evening,) he was dining with his wife in Portland . He said that he was going to go to ***** in the morning to get the check for the car and bring the paperwork for my wife to sign. He called me this morning to inform me that the car was sold in the evening after I reserved it. I called the manager and he denied that I had reserved the vehicle (I have all the information corroborating that I did, indeed, reserve it.) I also have the *** # and order number. I usually have issues like this because of my last name and my accent, and I am very tired of it. The prejudice that some businesses have against minorities is appalling. I dont know if they have misconceptions or are practicing clear and plain racism. I have been living in **************** for over 30 years and I have a salary of $200,000.00 a year; also, I can defend myself when I am bullied or dismissed by these racist bad actors. I would like for them to become more aware that their behaviour is not appropriate in our multicultural and beloved ****************.Thank you and regards
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              larry h.

              1 star

              05/17/2021

              Worst car buying experience ever!! Showed me a truck out of my price range . Then show me a Chevy suv that hadn't been cleaned at all it was a mess then he says I have a kia optima so I looked and said ok we then signed all the paper work on this car that is only a 10,000 dollar car at most and I end up with a 24% interest rate a 500 dollar payment only to hear from them 5 days later telling me I have to bring the car back the bank wouldn't approve . well I said no they said bank would only approve a 350 a month payme so I told them to make it work because im not giving tge car back I thought it was all a done deal so they come back and tell me they can make it work but no warranty! I said no because the car already had issues that needed addressed and I want a warranty, I told them drop the price of the car instead of losing the warranty they already had tge car at 4000 over Kelly so it shouldn't have been an issue except the sales manager wouldn't know what nice is unless he is going to benefit from it and no way was he going to lose his commission and be nice to a customer . Believe in nice my ***! Now they won't give me a loaner while they come take this one to the shop to get fixed ! I have seen some sleazy car salesmen in my years but the ones a Subaru top the cake! Unreasonable pricing and outright waiting for the next victim to **** them of their hard earned money every month! As crooked as they come and beware to those that have bad credit they will over price the vehicle on you but the guy with good credit will get tge car much cheaper never again will they get my money don't waste yours but somewhere else because these guys actually go home and are able to sleep knowing they screwed people all day

              Local BBB

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