BBB Business Review

Text Sizesmallmediumlarge

This Business is not BBB accredited

US Asset Forfeiture & Seizures Inc

Phone: (877) 552-3746 26910 92nd Ave NW Ste C5 Pmb 209, Stanwood, WA 98292 http://www.afsauctions.us


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers items for auction through liquidations, seizures, repossessions, consignments, estates, banks, safe deposit sales, foreclosures, bankruptcies, overstock items and legal retail establishments.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for US Asset Forfeiture & Seizures Inc include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for US Asset Forfeiture & Seizures Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 7

Additional Complaint Information

On April 25, 2013, BBB recognized a pattern of complaints from consumers regarding customer service issues. Consumers allege e-mail correspondence received from US Asset Forfeiture & Seizures Inc is unprofessional, aggressive and threatening in nature.

On April 29, 2013, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on US Asset Forfeiture & Seizures Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 2011 Business started: 01/01/2011 Business started locally: 01/01/2011 Business incorporated: 01/12/2011 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Corporation

Business Management
Ms. Aspen Bryan, President
Contact Information
Principal: Ms. Aspen Bryan, President
Business Category

Auctioneers Estates - Appraisals, Sales & Auctions Internet Auction Service Coins,Stamps & Precious Metals Dealer Gold, Silver & Platinum Dealers

Refund and Exchange Policy
We offer 100% refund if we made an error in listing or something is not as described. Typically though we offer goods that are pictured well and show the exact item, so returns unless as above stated are not required.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.