This business is not BBB accredited.

Larry's Repair Service Company

Phone: (206) 634-1626 PO Box 31863, Seattle, WA 98103

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This company offers gas appliance and fireplace repair services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Larry's Repair Service Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Larry's Repair Service Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 1995 Business started: 04/01/1978 Business started locally: 04/01/1978
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Sole Proprietorship

Business Management
Mr. Larry Stults, Owner
Contact Information
Principal: Mr. Larry Stults, Owner
Business Category

Appliances - Major - Service & Repair Appliances - Small - Service & Repair Furnaces - Industrial Furnace Sales & Service Contractor - Gas Fireplaces Ranges & Ovens - Service & Repair

Hours of Operation
Monday - Friday 8am - 5pm

Additional Locations


    PO Box 31863

    Seattle, WA 98103


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/23/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I was coming from my grocery shopping when a men standing at my door no bussines to attain so I ask him who are you ? HE SAID I am coming to fix your thersmosthate and I said sorry already************ had help me so you can go and I asked why you did not call me? he apologized and he said oh now they wont paid me for today and I said well you should call me before you had arrived at my house he just push the door and he said I must check your thersmostathe because they won't paid me if I don't do nothing I said you got to leave now I don't need your service and I spoke with his boss and I told him no service here already************ had fixed and he left upset now I have a bill in my hands for 87 dollars and they said because I did not let him do his job they are charging me for it a

Desired Settlement: I don't have to pay nothing they want me to pay something they did not did and because he was standing at my door I must paid 87 dollars I wont

Business Response: Initial Business Response /* (1000, 7, 2014/12/08) */ I apologize , this was an employee that didn't follow procedure. I have spoken to him so this doesn't happen again. I didn't know the details, or I would've never sent the bill . By all means tear up the bill. Sincerely ***** ******, owner