This business is not BBB accredited.
Larry's Repair Service Company
Phone: (206) 634-1626 PO Box 31863, Seattle, WA 98103
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This company offers gas appliance and fireplace repair services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Larry's Repair Service Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Larry Stults, Owner
Appliances - Major - Service & Repair Appliances - Small - Service & Repair Furnaces - Industrial Furnace Sales & Service Contractor - Gas Fireplaces Ranges & Ovens - Service & Repair
Hours of OperationMonday - Friday 8am - 5pm
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 31863
Seattle, WA 98103
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I was coming from my grocery shopping when a men standing at my door no bussines to attain so I ask him who are you ? HE SAID I am coming to fix your thersmosthate and I said sorry already************ had help me so you can go and I asked why you did not call me? he apologized and he said oh now they wont paid me for today and I said well you should call me before you had arrived at my house he just push the door and he said I must check your thersmostathe because they won't paid me if I don't do nothing I said you got to leave now I don't need your service and I spoke with his boss and I told him no service here already************ had fixed and he left upset now I have a bill in my hands for 87 dollars and they said because I did not let him do his job they are charging me for it a
Desired Settlement: I don't have to pay nothing they want me to pay something they did not did and because he was standing at my door I must paid 87 dollars I wont
Business Response: Initial Business Response /* (1000, 7, 2014/12/08) */ I apologize , this was an employee that didn't follow procedure. I have spoken to him so this doesn't happen again. I didn't know the details, or I would've never sent the bill . By all means tear up the bill. Sincerely ***** ******, owner