BBB Business Review

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This Business is not BBB accredited

Black Label Switches

Phone: (360) 989-9565 View Additional Phone Numbers 3510 NE 3rd Ave Pmb 109, Camas, WA 98607 http://www.blacklabelswitches.com ! Black Label Switches is Believed to Be Out of Business !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 19
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 21

Additional Complaint Information

On June 20, 2012, BBB recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege after placing orders with Black Label Switches, they do not receive their items in a timely manner or the items are not received at all. Consumers claim they receive e-mails stating their order has shipped, but weeks later the items still have not been delivered. Consumers further allege after they have paid for their items, they have a difficult time contacting the company, and e-mails and phone calls go unanswered.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Black Label Switches
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 10, 2012
Business Management
Mr. James Britt, Owner
Contact Information
Principal: Mr. James Britt, Owner
Business Category

Amplifiers Internet Shopping

Business Management

According to information in BBB files, James Britt also owns VoodooMan Switches. For more information on VoodooMan Switches, refer to its BBB Business Review at www.bbb.org/oregon/business-reviews/amplifiers/voodooman-switches-in-portland-or-22426173.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.