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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Jake's Pilot Shop include:
- Failure to respond to 3 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Jake's Pilot Shop include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||5|
Additional Complaint Information
On February 21, 2013, BBB recognized a pattern of complaints from consumers regarding delivery, customer service and refund issues. Consumers allege non-delivery of products purchased from Jake's Pilot Shop, and the company is generally not responsive to requests for assistance. Consumers claim when they are able to contact the company, they do not receive promised refunds.
On October 7, 2014, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Wayne G Jacques, Member Mr. Jerry Jacques, Member
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