BBB Business Review
This Business is not BBB Accredited
Alaska Power & Telephone
Find a LocationPhone: (907) 766-6500Fax: (907) 766-6505View Additional Phone Numbers205 Main St, Haines, AK 99827 Send email to Alaska Power & Telephonehttp://www.aptalaska.com
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BBB Accreditation
Alaska Power & Telephone is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Alaska Power & Telephone's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Corporation
Incorporated: August 1993, AK
Contact Information
Principal: Mr Robert Grimm (President)Customer Contact: Mr Mark McCready (Director of Marketing)Mr Michael Garrett (Vice President)Business Category
Telephone Companies, Telephone Service - Long Distance, Telephone Communications, Paging Equipment & Service, Electric Companies, Cellular Telephone Service & Supplies, Internet Services, Computers - Networks, Radiotelephone Communication - Equipment & Systems
Products & Services
This company provides power and communication services such as; electricity, telephone and wireless service, hydro power and internet services
Alternate Business Names
Alaska Power and Telephone, Alaska Power & Telephone Company, Alaska Power and Telephone Company, A P & TIndustry Tips
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LocationsX
3 Locations
205 Main St
Haines, AK 99827(866) 793-4179
(907) 766-6500
(800) 982-0136DirectionsPO Box 30
Haines, AK 99827Directions
PO Box 3222
Port Townsend, WA 98368Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Alaska Power & Telephone is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Telephone Companies
BBB Alerts Businesses to Beware of Voice Mail HackersBeware of Fraudulent International Phone Calls
Cellular Service Plans
Changing Wireless Carriers? You Can Now Keep the Same Number
Choosing a Web Hosting Service for your Business Web Site
Has Your Computer Modem Been Hijacked?
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
Tips for Choosing a Cell Phone Service
Tips for keeping your cell phone safe from hackers and thieves
Truth about Cell Phones and the Do Not Call Registry
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.