This business is not BBB accredited.

Bay Realty

Additional Locations

Phone: (907) 235-6183 Fax: (907) 235-4031 331 E Pioneer Ave Ste 101, Homer, AK 99603 http://www.bayrealtyalaska.com


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Description

This company sells real estate.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Bay Realty include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Bay Realty include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bay Realty
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 25, 1999 Business started: 01/01/1974 Business started locally: 01/01/1974 Business incorporated 08/17/1982 in AK
Type of Entity

Corporation

Business Management
Mr. Wesley Catlin, Manager Ms. Debra Leisek, President
Contact Information
Principal: Mr. Wesley Catlin, Manager
Business Category

Real Estate


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    331 E Pioneer Ave Ste 101

    Homer, AK 99603 (907) 235-6183

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 428

    Anchor Point, AK 99556

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/23/2016 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Agent is remiss in contract responsibilities: Did not provide owner with copy of contract for 6 months despite requests for a copy. Did not put up for sale sign. Delayed the removal of unapproved photos from the Alaska MLS (multiple listing service) site. Delayed adding photos to Alaska MLS site. Does not provide adequate or timely feedback. Relinquishes house key to realtors from other companies for several days at a time giving them free reign without oversight. Gives the false impression that homeowner is able to provide owner financing to potential buyers. Is in league with title agency. Makes statements that owner does not have a right to their property. Refuses to take the home off of the market and MLS system, as requested (via email) on February 15, 2016.

Desired Settlement: I want the home off of the market and the MLS system as requested, via email, February 15, 2016.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Bay Realty
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)