BBB Business Review
BBB Accredited Business since 10/13/2009
Home Away From Home K9 Daycare & Boarding
(907) 622-5946View Additional Phone Numbers16444 Brooks Loop, Eagle River, AK 99577-8027 Send email to Home Away From Home K9 Daycare & Boardingwww.K9HM.com
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BBB Accreditation
A BBB Accredited Business since 10/13/2009
BBB has determined that Home Away From Home K9 Daycare & Boarding meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Home Away From Home K9 Daycare & Boarding's rating include:
- Length of time business has been operating.
Factors that raised Home Away From Home K9 Daycare & Boarding's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Anchorage Animal Care & Control Center632 W. 6th Avenue
Anchorage, AK99501
(907) 343-8118
http://www.muni.org
Type of Entity
Corporation
Incorporated: February 2010, AK
Contact Information
Principal: Mr Timothy Ebben (Owner)Mrs Julie Ebben (Owner)Business Category
Pet Day Care, Pet Services, Dog Breeders, Pet Sitting Services, Pet Training - Dog, Pet Boarding - Dogs, Kennels & Pet Boarding
Products & Services
This company offers dog day care and boarding services.
Alternate Business Names
Home Away from Home, Home Away from Home K 9 Daycare and Boarding, Home Away from Home IncBBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
American Kennel Club and Better Business Bureau Warn Consumers to be Wary of Puppy ScamsWhat to do with Fido?
LocationsX
1 Locations
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16444 Brooks Loop
Eagle River, AK 99577-8027(907) 622-5946
907-622-K9HMDirections
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Home Away From Home K9 Daycare & Boarding is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Pet Day Care
American Kennel Club and Better Business Bureau Warn Consumers to be Wary of Puppy ScamsWhat to do with Fido?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.