BBB Business Review

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This business is not BBB accredited.

A-1 Kaylor Painting

Phone: (907) 345-7309 Fax: (907) 345-7003 4500 E 135th Ave, Anchorage, AK 99516 http://www.a1kaylorpainting.com


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Description

This company offers painting and drywall services.


BBB Accreditation

On 1/26/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 2E. Use the BBB name and logos in accordance with BBB policy.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On November 3, 2015, BBB contacted A-1 Kaylor Painting requesting the company modify its advertisement. Specifically, the company is displaying an incorrect version of BBB’s seal on its website, www.a1kaylorpainting.com. As a participant in BBB’s online seal program, the company may display only an approved BBB seal in its internet advertising.

BBB’s name, taglines and seals are federally registered trademarks owned by Council of Better Business Bureaus; misuse of these items constitutes a trademark infringement and is in violation of CBBB’s trademark rights.

Despite written requests, as of December 29, 2015, A-1 Kaylor Painting has failed to update or remove BBB’s seal on its website.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for A-1 Kaylor Painting include:

  • 5 complaint(s) filed against business

Factors that raised the rating for A-1 Kaylor Painting include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-1 Kaylor Painting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 16, 1997 Business started: 08/01/1970 Business started locally: 08/01/1970
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alaska Department of Commerce Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
http://www.commerce.state.ak.us
Phone Number: (907) 269-5200

Alaska Division of Corporations Business & Professional Licensing
550 W 7th Ave Ste 1500, Anchorage AK 99501
http://www.commerce.state.ak.us/occ
Phone Number: (907) 465-2534
don.habeger@alaska.gov

Type of Entity

Sole Proprietorship

Business Management
Mr. Ron Kaylor, Owner Mrs. Jean Kaylor, Co-Owner Mr. Greg Lisheski, Project Manager
Contact Information
Principal: Mr. Ron Kaylor, Owner
Customer Contact: Mr. Greg Lisheski, Project Manager
Business Category

Painting Contractors Windows - Installation & Service Drywall Contractors Painting and Wall Covering Contractors (NAICS: 238320)

Alternate Business Names
Kaylor Painting
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.