BBB Business Review
This Business is not BBB Accredited
Alaska Sales & Service Inc
Find a Location(800) 478-9641View Additional Phone Numbers1300 E 5th Ave, Anchorage, AK 99501-2832http://www.aksales.comView Additional Web Addresses
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BBB Accreditation
Alaska Sales & Service Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Alaska Sales & Service Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 10 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 11 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Alaska Division of Motor Vehicles1300 W Benson Rd Ste 900
Anchorage, AK99503
(907) 269-5551
http://www.state.ak.us/dmv
Contact Information
Principal: Ms Diana Pfeiffer (President)Ms Cheri Herrington (Administrative Assistant)Mr Gerald Lutton (Vice President)Mr Shaun Pfeiffer (Vice President)Business Category
Auto Dealers - New Cars
Alternate Business Names
Alaska Sales & Service, Alaska Sales & Service Valley, National Auto AccessoriesIndustry Tips
Buying a New CarDont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers
LocationsX
4 Locations
1225 E 7th Ave
Anchorage, AK 99501-3903Directions
1300 E 5th Ave
Anchorage, AK 99501-2832(800) 478-9641
(907) 761-4400
(800) 250-6883
(907) 265-5276
(877) 335-2922
(866) 701-7177
(907) 265-7556
(907) 265-5265DirectionsPO Box 202001
Anchorage, AK 99520Directions
6275 E Blue Lupine Dr
Palmer, AK 99645Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Alaska Sales & Service Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (907) 761-4400
- (800) 250-6883
- (907) 279-9641
- (907) 265-5276
- (877) 335-2922
- (866) 701-7177
- (907) 265-7556
- (907) 265-5265
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Dealers - New Cars
Buying a New CarDont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.