BBB Business Review

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This business is not BBB accredited.

TruFit Windows, Akron/Canton LLC

Phone: (855) 878-3488 300 Winkler Dr, Rittman, OH 44270 ! There is an alert on TruFit Windows, Akron/Canton LLC !

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TruFit Windows Akron/Canton LLC provides Custom Exterior Remodeling products and installation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TruFit Windows, Akron/Canton LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 2013 Business started: 04/26/2012 Business started locally: 04/26/2012 Business incorporated 04/26/2012 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Don T. Mutters, Owner Mrs. Sandra K. Mutters
Contact Information
Principal: Mr. Don T. Mutters, Owner
Business Category

Windows Gutters & Downspouts Siding Contractors

Refund and Exchange Policy
Our Products Carry a Lifetime Limited Warranty, including Glass Breakage Warranty. Installation also carries a Labor Warranty.
Service Area
Akron/Canton, Cleveland and Surrounding Areas
Products & Services

Energy Efficient, Vinyl Replacement Windows, Sliding Patio Doors, Vinyl Siding, Seamless Gutter Systems and Entry Doors. TruFit Windows is committed to providing Energy Efficient Products, Low E/Argon Gas is included with ALL Windows.

Industry Tips
Condensation on Windows

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.