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BBB Accredited Business since 09/06/2013
View BBB Rating for Tru Fit Windows, LLC's headquarters.
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TruFit Windows Akron/Canton LLC provides Custom Exterior Remodeling products and installation.
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A BBB Accredited Business since 09/06/2013
BBB has determined that TruFit Windows, Akron/Canton LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Tru Fit Windows, LLC. BBB located in Louisville, KY has the full report as that BBB handles all complaints for Tru Fit Windows, LLC.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Don T. Mutters (Owner)Mrs. Sandra K. Mutters
Windows, Siding Contractors, Gutters & Downspouts
Products & Services
Energy Efficient, Vinyl Replacement Windows, Sliding Patio Doors, Vinyl Siding, Seamless Gutter Systems and Entry Doors. TruFit Windows is committed to providing Energy Efficient Products, Low E/Argon Gas is included with ALL Windows.
Hours of OperationMon: 08:30 AM to 07:00 PMTue: 08:30 AM to 07:00 PMWed: 08:30 AM to 07:00 PMThu: 08:30 AM to 07:00 PMFri: 08:30 AM to 07:00 PMSat: 09:00 AM to 05:00 PM
Refund and Exchange Policy
Our Products Carry a Lifetime Limited Warranty, including Glass Breakage Warranty. Installation also carries a Labor Warranty.
Akron/Canton, Cleveland and Surrounding Areas
Industry TipsCondensation on Windows
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Akron. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*TruFit Windows, Akron/Canton LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on January 24, 2013.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
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