Business ProfileforMedVet

I visited the ****** location on Saturday the 28th and Sunday the 29th of October. On the 28th, we went in around 3:30pm and I explained that my cat was straining to urinate and he was in obvious pain. We were not seen by the vet until around 9 pm that night. The vet told me that they never suspected a blockage earlier so they put him at the bottom of the waiting list. Then, she re-examined him around 5-5:30pm because he wouldn’t use the litter box they provided him and she discovered the blockage…they didn’t tell me any of this or provide any care for him until 9 pm! A urinary blockage is life threatening and painful. We chose to have him catheterized and drained and then we took him home. On the 29th, he hadn’t peed all morning and was straining in the litter box, so I took him back in around 12:30pm because I suspected his blockage had come back. I explained everything to the vet (after waiting for 3 hours), and she told me that his bladder was small so she didn’t suspect another blockage and he was probably just in pain so we had to take him home with MORE pain meds and he was STILL straining to pee. That night he started acting really weird so we rushed him to the ***** location around 2am where we were seen immediately because of his condition he was in and we were told he was definitely blocked again. We ended up having to put him to sleep. I have no complaints about the ***** location, as they were wonderful and sympathetic with us. However, I have EVERY problem with the ****** location. They caused my cat to suffer for HOURS because of plain negligence, and not to mention the hundreds of dollars I spent on medications that didn’t even help him! I understand there is a priority for pets that is followed, but this was a life threatening diagnosis and my baby was pushed to the side constantly by the ****** location. I can send pictures of receipts and everything, but I would like a full refund from my visit on the 29th, because of the negligence that occurred.