Complaint Tree Works LLC failed to fulfill agreed contract. Did not complete work and was paid in full. Wanted more money to finish job. Tree Works LLC quoted me the $2000 to cut down 9 trees & remove brush & clean up (6/14/13). 6 tree stump grindings for $200 was also on contract in addition to the tree removal. 8 Trees were cut down and brush removed. one tree was left because Tree works stated "they didn't want to get in way of another contractor. they would be back in couple days to take down last tree and grind stumps". My wife paid the in full for trees $2000.00. Contacted ********** (Owner) of Tree Works in regards to last tree and stumps after several days had past. **** stated that another company was going to come out to grind stumps because his grinder was being repaired. He also wanted another $150 to take down last tree because he missed counted the number of number of trees. He said he only quote me for 7 trees even though 9 trees are written on contract. I told him I wasn't paying anymore. He said he would call me back soon that he was going on vacation. I never heard from him and called him back a couple times and left messages with no calls back.
Desired Settlement I paid $2000 for 9 trees to be cut down. Only 8 were cut down. cost $222/tree....Cost of tree not cut down probably would have been a lot more on its own as it was 2nd biggest of 9 and very close to house. I want $222 for 9th tree not taken down. Had an arborist come out and tree is being treated and didnt even have to come down as stated by Tree Works.
Business Response On 10/3/13, the business responded by phone as follows:
The consumer had several contractors on the property at the same time doing work. Concrete contractor was pouring a new driveway, and at some point it became impossible for Tree Works to complete the job because they couldn't get their equipment where it needed to be. 8 of 9 trees had been removed when Tree Works pulled their equipment off the job. When Mr. ***** talked to the consumer later, he told the consumer he wanted an additional $150 to cover the cost of bringing all his equipment back to take down the last tree. The homeowner became angry and began swearing at him. At that point, the business owner said he was not interested in finishing the job for the homeowner. He feels his price was fair for the amount of work he performed, and because it was not the business's fault that he had to pull his equipment off the job.
Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) There was one and only one contractor on the property and that was ************. *** owner ************ is friends with Mr *****, hence how Mr ***** was referred to me. There was implicit instructions to Mr ***** (Tree Works)that there would be no interference with the escavation prior to having concrete poured. Mr *****, Mr ******* and myself discussed all of what treeworks needed and all were in agreement. ************ even removed a concrete form so that Tree works could get at the tree that was never cut down. At no time did *** or myself instruct tree works to not finish. If there was going to be an issue with taking down any of the trees , I would not have taken down any of them at that time. It was not emergent. It really does not concern me that Mr ***** feels he price was fair for what he did, he did not fulfill a written contract. If I am not paid I will take this to small claims court and will also pursue collection of legal fee, and any court costs associated.
Final Business Response Received at the Bureau on 11/6/13 via email:
Tree Works was hired to do a job. Job was almost completed with one tree remaining. Customer was pouring concrete and asked Tree Works to leave. Tree Works is asking for compensation of fuel cost to return to job site with all equipment including bucket truck and chipper. Estimated drive time is 45 minutes to and from jobsite. ******** *****
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