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BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
The Place is a full service dealership for hot tubs, swim spas, fireplaces, and outdoor cooking grills. Our motto is We make it Easy, We are the Experts, and We carry the Best Brands.
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A BBB Accredited Business since
BBB has determined that The Place meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for The Place include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Business ManagementMs. Andrea Reedy, President
Spas & Hot Tubs - Dealers Outdoor Kitchens Fireplace Equipment - Retail
Products & Services
The Place sells the following brand(s): American Specialty Glass, AOG grills, Big Green Egg grills and smokers, Coast Spas and Swim Spas, Covana hot tub covers and gazebos, Ecochoice Wood and Pellet stoves, Firemagic grills, Harmon Pellet Stoves, HeatnGlo Fireplaces, Hydropool Swim Spas, Louisiana Pellet grills, MHP grills, Nordic Hot Tubs, Peterson Gas Logs, Quadrafire Wood Stoves and Inserts, Stoll fireplace doors, Thermorite fireplace doors, Weber grills
The Place offers the following product(s): firepit burners, firepit glass, fireplace art, fireplace doors, fireplace tools, fireplaces, gas fireplaces, gas inserts, gas logs, gas logs, gas stoves, hot tubs, pellet inserts, pellet stoves, swim spas, therapy tubs, wood fireplaces, wood stoves
Alternate Business NamesOrganic Way, Inc.
Products & Services
This company offers sales & service of outdoor power equipment*(North Royalton location), spas, fireplaces & BBQ Grills.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview