BBB Business Review

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BBB Accredited Business since

Brad Smith Roofing Company, Inc.

Additional Locations

Phone: (440) 835-3377 Fax: (440) 892-9944 View Additional Phone Numbers 24550 Sperry Drive, Westlake, OH 44145 http://www.bradsmithroofing.com


Click for BBB Rating on Brad Smith Roofing Company, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brad Smith Roofing Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Brad Smith Roofing Company, Inc.. BBB of Cleveland has the full report as that BBB handles all complaints for Brad Smith Roofing Company, Inc..


Additional Information

BBB file opened: May 11, 2010 Business started: 01/01/1979 Business started locally: 01/01/1979 Business incorporated 01/30/1991 in OH
Type of Entity

Corporation

Business Management
Mr. James Smith, President Ms. Stacey Kitchen, Secretary/Treasurer Mr. Nicholas Smith, Vice President
Contact Information
Customer Contact: Ms. Stacey Kitchen, Secretary/Treasurer
Principal: Mr. James Smith, President
Business Category

Roofing Contractors Home Improvements

Industry Tips
Roofing Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.