BBB Business Review

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This business is not BBB accredited.

Hess Print Solutions

Phone: (330) 676-2006 3765 Sunnybrook Rd, Kent, OH 44240-7400 http://www.hessprintsolutions.com ! There is an alert on Hess Print Solutions !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hess Print Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 2011 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated 08/13/1985 in OH
Business Management
Mr. Mike Manley, CFO Mr. Jerry Hayworth, CEO Mr. Mark Naylor
Contact Information
Principal: Mr. Mike Manley, CFO
Business Category

Printers

Alternate Business Names
The Press of Ohio, Inc.
Business Management

On May 17, 2013, Hess Print Solutions entered into an agreement to sell substantially all of its assets to Bang Printing, which is headquartered in Brainert, MN, with two plants in California. As part of this process, Hess filed for Chapter 11 Bankruptcy protection on Wednesday, May 22, 2013, in order to seek approval of its sales, which will be subject to higher and better offers.

In a letter sent to Hess customers, the business states that this filing will not impact their service and that their customer service, sales, and production team as well as both production facilities are stable and their goal is to set the industry standard for high-quality products and services to ensure their customers' success.

Products & Services

This company offers

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.