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BBB Accredited Business sinceAdditional Locations
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Plumbing 911 is a professional family owned and operated business, providing plumbing, drain and flood restoration services. We deliver prompt, same-day services for residential and commercial properties. Licensed, WRT Certified, Insured & bonded.
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A BBB Accredited Business since
BBB has determined that Plumbing 911, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Plumbing 911, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 15 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||19|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Keith Miller, President Ms. Karen Miller, Co-Owner
Plumbers Plumbing Drains & Sewer Cleaning Fire & Flood Emergency Service
Refund and Exchange PolicyThere is no refunds on service based transactions. Our company offers warranties on both products and services following agreed upon contracted terms.
Service AreaServicing all Stark, Summit, Portage, Medina, Cuyahoga, Lake, Geauga Counties and Surrounding Communities
Products & Services
Sewer and Drain Cleaning, High-Pressure Drain Jetting, Video Drain Inspections, Sewer, Water and Gas Line Repairs & Replacements, Faucets & Sinks, Water Heaters, Sump Pumps, Frozen Line Issues, Garbage Disposals, Flood Restoration and Clean Up.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview