BBB Business Review

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BBB Accredited Business since 01/21/2011

Plumb-Busters Plumbing & Drain

Phone: (330) 825-6165Fax: (330) 658-5065956 Grant Ave Ste F, Cuyahoga FallsOH 44221-4600 Send email to Plumb-Busters Plumbing & Drain

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BBB Accreditation

A BBB Accredited Business since 01/21/2011

BBB has determined that Plumb-Busters Plumbing & Drain meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Plumb-Busters Plumbing & Drain's rating include:

  • 6 complaints filed against business

Factors that raised Plumb-Busters Plumbing & Drain's rating include:

  • Length of time business has been operating.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues3
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Plumb-Busters Plumbing & Drain

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 09/27/2004Business started: 01/01/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce / Division of Industrial Compliance
http://www.com.ohio.gov/dico

BBB records show a license number of PL 28856 for this company, issued by Ohio Department of Commerce / Division of Industrial Compliance. Their web address is http://www.com.ohio.gov/dico.

Type: State Construction Lic.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. James Perry (Owner)
Business Category

Plumbers, Pipe Locating Equipment, Plumbing Drains & Sewer Cleaning, Excavating Contractors

Products & Services

This company provides commercial and residential plumbing services.

Alternate Business Names
Drain Buster Plumbing & Drain

Customer Review Rating plus BBB Rating Summary

Plumb-Busters Plumbing & Drain has received 3.9 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.