BBB Business Review

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BBB Accredited Business since

Easdale: The Best Pet Care

Phone: (330) 666-2004 1814 North Revere Road, Akron, OH 44333 View Additional Email Addresses http://www.bestpetcare.net



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Boarding and Grooming since 1933 in Bath Township, thoughtful and caring staff, Online Reservations, Unique and Fun Canine Activities, Individual Attention in a country club setting. Owners live on premises with 30 years personal experience.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Easdale: The Best Pet Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Easdale: The Best Pet Care include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Easdale: The Best Pet Care
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: September 27, 2004 Business started: 01/01/1933 Business started locally: 01/01/1933 Business incorporated 05/07/2008 in OH
Type of Entity

Corporation

Business Management
Ms. Nancy Secrist, CEO Ms. Pat Mudeen, Former Owner
Contact Information
Principal: Ms. Nancy Secrist, CEO
Business Category

Pet Boarding & Kennels Pet Grooming Pet Sitting Services Pet Services

Service Area
Akron, eastern Medina county, and anyone who would like to drive in
Alternate Business Names
Easdale, Inc.
Products & Services

Classic and Creative Grooming with natural, amazing products, Nature Trail walks with photos, One-on-One time, Dayboard and overnight boarding--warm in winter and cool in summer, Separate and select cattery accommodations in our home,


Customer Review Rating plus BBB Rating Summary

Easdale: The Best Pet Care has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.