BBB Business Review

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This business is not BBB accredited.

Great Day Improvements, LLC

Find a Location

Phone: (330) 468-0700 Fax: (330) 908-1123 View Additional Phone Numbers 700 E Highland Rd, Macedonia, OH 44056 View Additional Email Addresses http://www.greatdayimprovements.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Great Day Improvements, LLC include:

  • Advertising issues found by BBB
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 34 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 6
Delivery Issues 8
Guarantee/Warranty Issues 6
Problems with Product/Service 14
Total Closed Complaints 34

Additional Complaint Information

The scope of this BBB report is for the Macedonia Patio Enclosure Design Center only. Separate BBB reports are maintained on Patio Enclosures corporate headquarters and each branch location throughout the United States. Additional information is available at www.bbb.org.

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Great Day Improvements, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 10
Total Customer Reviews 11

Additional Information

BBB file opened: December 27, 2010 Business started: 12/27/2010 Business started locally: 12/27/2010 Business incorporated 09/20/2010 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bill Goddard, VP of Sales Mr. Dan Kubick, VP Operations Ms. Suzann Thorn, Customer Service
Contact Information
Principal: Mr. Bill Goddard, VP of Sales
Customer Contact: Ms. Suzann Thorn, Customer Service
Business Category

Patio, Porch & Deck Enclosures Basement - Remodeling Sunroom & Solarium Design & Construction Awnings & Canopies Doors Furniture - Outdoor Windows Screen Enclosures Greenhouse Builders Home Improvements - Additions

Service Area
Serving consumers east of the Mississippi River, as well as those in Wisconsin and Minnesota.
Alternate Business Names
Patio Enclosures Patio Enclosures - Macedonia Design Center SoftWall Finishing Systems Stanek Windows
Additional Information

GDIC Group, LLC purchased the assets of Patio Enclosures headquartered in Macedonia, Ohio. GDIC Group,LLC owns and operates 10 facilities across the country in September 2010.

Products & Services

This company offers patio enclosures, sunrooms, Stanek replacement windows and doors, awnings, SoftWall Finishing Systems, room additions, outdoor patios, and other home remodeling.

Industry Tips
Condensation on Windows

Customer Review Rating plus BBB Rating Summary

Great Day Improvements, LLC has received 3.51 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.