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BBB Accredited Business since

Davies Painting

Phone: (330) 431-0332 809 Tallkron Dr., Akron, OH 44305


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Davies Painting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Davies Painting include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Davies Painting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 27, 2004 Business started: 07/01/2001 Business started locally: 07/01/2001
Type of Entity

Sole Proprietorship

Business Management
Mr. Bill Davies, Owner
Contact Information
Principal: Mr. Bill Davies, Owner
Business Category

Painting Contractors Roof Cleaning & Stain Removal Gutter Cleaning

Alternate Business Names
A Plus Gutter Cleaning D & B Roof Cleaning

Additional Locations

  • 809 Tallkron Dr.

    Akron, OH 44305 (330) 431-0332

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/22/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: very sloppy work, no drop clothes, dry wall dust in entire house, never on time, and left my home a mess every day. with his spit cups from chew ! on oct. 16 2014 i hired davies painting to paint my home inside, 2 small bedroom, small living room and kitcken ,, total square feet of 770. and do a dry wall repair in kitchen ceiling about 4 foot by 4 foot, as of november 8 , it was still not completed. he told me about another week or so.after all the dry wall dust, and NO drop clothes in my home, paint cans, using my lights and lamp for lighting, and my wifes hair dryer to dry his dry wall mud, and to ask me for dry wall screws, he also used my trash container for his empty paint cans, to dispose of, also bad mouthed his employees and other painting contractors.he told me he would tarp off all areas for drywall dust , NEVER HAPPENED ! wife and i had drywall dust imbeded into our lab top computer keys, had to have completly cleaned . and all our leather furniter had to be cleaned and much more !! I hired another painter , drywaller and they had it done 2 days ! and they had to repair the drywall repair davies painting did because it was not done corectly. and davies painting also did not do aloy of the trim work as told

Desired Settlement: painting and trim not complete, and drywall repair had to be REPAIRED ! not done correct !

Business Response: Initial Business Response /* (1000, 9, 2014/12/04) */ BBB met with Mr. ******. The business presented the original proposal given to the customer which showed $1450 for Kitchen walls and ceiling (paint) Bath (Paint) Bedroom walls and woodwork (Paint) Living room walls (Paint) Bedroom (paint) Sunroom (repair walls and paint) There was an additional $1000 for Spanish finish on walls and textured ceiling, as well as repair hole in ceiling. The total was $2450. BBB heard a recording of a phone message where the consumer expressed he dissatisfaction with the dust that was left. The consumer stated the painting was satisfactory, but that he was firing the contractor from the job. He asked that the contractor come in the afternoon to pick up his work supplies. The consumer was to pay for the completed work and would present a check when owner came out to jobsite. A second proposal was agreed upon for $1850 that only included the painting of other rooms and kitchen ceiling repair. The kitchen was not painted. The consumer presented the business owner with a cashiers check which later was determined by the bank to be invalid and possibly illegal. The business owner went back the next day and the consumer gave him a check that was $450 less than the agreed upon amount (second proposal). The business owner believes he has gone over and above for the consumer by providing additional work and services that were not agreed upon. He also disagrees that the worksite was left unclean, with the exception of the time the consumer's wife said she would clean up. The business owner considers the job complete for the amount the consumer has paid. No additional work will be done.

8/18/2014 Billing/Collection Issues
3/11/2014 Billing/Collection Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Davies Painting
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)