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Fairway Independent Mortgage Corporation

Phone: (330) 923-3770 Fax: (330) 923-3760 View Additional Phone Numbers 4070 Bridgewater Parkway, Stow, OH 44224 View Additional Web Addresses

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Fairway Independent Mortgage Corp, a branch of a national lending company, was opened in Nov., 1999 by brothers Brian & Mark Thomas. Satisfied customers contributed to our continued growth despite the events affecting others in the mortgage industry

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fairway Independent Mortgage Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 08, 2006 Business started: 11/01/1999 Business started locally: 11/01/1999 Business incorporated 03/05/1998 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce / Division of Financial Institutions
77 S High St Fl 21, Columbus OH 43215
Phone Number: (614) 728-8400
The number is MB.802711.000.

Ohio Department of Commerce / Division of Financial Institutions
77 S High St Fl 21, Columbus OH 43215
Phone Number: (614) 728-8400
The number is MB.802711.000 | NMLS#2289.

Ohio Department of Commerce / Division of Financial Institutions
77 S High St Fl 21, Columbus OH 43215
Phone Number: (614) 728-8400
The number is MB.802711.000; NMLS #2289.

Type of Entity


Business Management
Mr. Brian & Mark Thomas, Vice President/Owner Ms. Lori Fetter, Sales Manager
Contact Information
Principal: Mr. Brian & Mark Thomas, Vice President/Owner
Business Category

Mortgage Bankers Mortgage Brokers Financial Services

Service Area
Summit, Portage, Geauga, Wayne, Medina, Cuyahoga, Columbiana and Mahoning counties
Products & Services

Finding loans for our clients is a process of matching the right programs with their needs. We simplify the process as much as possible; our goal is to save time & money as we help them finance their homes with Conventional, FHA or VA mortgage loans.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.