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BBB Accredited Business since 02/20/1998

Universal Screen Arts, Inc.

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Phone: (330) 650-5000Fax: (330) 650-5235View Additional Phone Numbers5581 Hudson Industrial Pkwy., HudsonOH 44236 Send email to Universal Screen Arts, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 02/20/1998

BBB has determined that Universal Screen Arts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating because it is in the process of responding to complaint(s) previously closed with no response.

Customer Complaints SummaryRead complaint details

26 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues2
Delivery Issues7
Problems with Product / Service12
Guarantee / Warranty Issues0
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Universal Screen Arts, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 09/27/2004Business started: 01/01/1983
Type of Entity

Corporation

Incorporated: September 2012, OH

Business Management
Principal: Mr. Dave McCandless (Contact Center Manager)
Contact Information
Mr. Ken Ellingston (President)Ms. Danielle Marino (Human Resources Management)Ms. Jennifer Smith (Customer Care Agent)Ms. Leigh Speicher (Call Center Manager)
Business Category

Mail Order & Catalog Shopping, Internet Shopping

Products & Services

This company offers

Alternate Business Names
Art & Artifact Inc., Bas Bleu, Signals Catalogue Corp., Support Plus, What on Earth, What on Earth Catalog, Wireless Catalog, Catalog Classics
Industry Tips
Holiday Shopping Tips: Buying by Mail
Job Applicants Beware of Reshipping and Forwarding Scams

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.