BBB Accredited Business since 02/20/1998
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A BBB Accredited Business since 02/20/1998
BBB has determined that Universal Screen Arts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Universal Screen Arts, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 26 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||2|
|Problems with Product / Service||12|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||26|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Incorporated: September 2012, OH
Contact InformationPrincipal: Ms. Leigh Speicher (Call Center Manager)Mr. Ken Ellingston (President)Ms. Danielle Marino (Human Resources Management)Ms. Jennifer Smith (Customer Care Agent)
Mail Order & Catalog Shopping
Products & Services
This company offers
Alternate Business NamesArt & Artifact Inc., Bas Bleu, Signals Catalogue Corp., Support Plus, What on Earth, What on Earth Catalog, Wireless Catalog, Catalog Classics
Industry TipsHoliday Shopping Tips: Buying by Mail
Job Applicants Beware of Reshipping and Forwarding Scams