BBB Business Review

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BBB Accredited Business since

Rossi Machinery Services, Inc.

Phone: (419) 281-4488 Fax: (419) 281-4738 1529 Cottage St, Ashland, OH 44805-1226 http://www.rmscnc.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rossi Machinery Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rossi Machinery Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rossi Machinery Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 09, 2011 Business started: 01/06/1995 Business started locally: 01/06/1995 Business incorporated 09/11/1996 in OH
Type of Entity

Corporation

Business Management
Ms. Christine Baker-Rossi, President Mr. Michael Rossi, Vice President
Contact Information
Principal: Ms. Christine Baker-Rossi, President
Customer Contact: Mr. Michael Rossi, Vice President
Business Category

Machine Tools - Repair & Rebuild Machinery Rebuild & Repair

Hours of Operation
Monday-Friday, 7:00am to 3:30pm
Service Area
Northeastern Ohio from Columbus north border to border.
Alternate Business Names
RMS
Products & Services

We are a CNC machine tool repair and maintenance company providing the area both service and a complete product line for machine tool equipment. Machine tool parts, scales, probes, and encoders are available through us. We sell used and new machine tools. We are your complete machine shop service company. Brands/Products/Services: Renishaw, Heidenhain, Acu-Rite, Anilam, Bridgeport parts, linear encoder, scales, DRO, probles, High Quality Tools, angular encoder, reader head, etc.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.