BBB Business Review

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BBB Accredited Business since

Scotts Lawn Service Cleveland-Rootstown

Phone: (330) 325-0474 Fax: (330) 325-0475 View Additional Phone Numbers 4855 Tallmadge Rd, Rootstown, OH 44272


Click for BBB Rating on Scotts Lawn Service Cleveland-Rootstown

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scotts Lawn Service Cleveland-Rootstown meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses. This means they support the BBB's services to the public and meet our BBB Code of Business Practices.


BBB Complaint Information

Find aggregate BBB complaint information for Scotts Lawn Service Cleveland-Rootstown. BBB of the Mid-South has the full report as that BBB handles all complaints for Scotts Lawn Service Cleveland-Rootstown.


Additional Information

BBB file opened: September 27, 2004 Business started: 01/01/1870 Business started locally: 01/01/1870 Business incorporated 02/01/1995 in IN
Business Management
Ms. Amanda Cordell, Customer Relations Specialist Mr. James Hagedorn, President/C.E.O.
Contact Information
Principal: Ms. Amanda Cordell, Customer Relations Specialist
Business Category

Lawn Maintenance

Alternate Business Names
Scotts Lawn Service Scotts LawnService Company-Owned Branch The Scotts Company
Products & Services

This company applies chemical applications to lawns. The company does not offer lawn maintenance such as mowing or trimming at this time.

The company has 122 locations nationally, which may be either independently owned or company owned. The scope of this report covers company-owned locations. Separate reports are maintained on the independently owned franchises. The company also offers franchise opportunities.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.