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BBB Accredited Business since 04/15/2011
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26 years of serving northeast Ohio. Falls offers friendly, professional,quality service. We specialize in bringing out the best of your property from design to implementation of the projects. All work is guaranteed. Most Work is done in house.
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A BBB Accredited Business since 04/15/2011
BBB has determined that The Falls Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Falls Group's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Falls Group
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Corporation (LLC)
Contact InformationPrincipal: Mr. Eric Eckard (President)
Landscape Contractors, Stone Setting - Interlocking Pavers, Arborist, Waterproofing Contractors, Tree Service, Landscape Designers
Products & Services
Landscape Design/Build Decks Patios Full Tree Service Inground Pools & Spas Synthetic Grass Drainage Water Proofing Concrete Renovations Water Features Fountains Retaining Walls Travertine Stone Patios Gazebos Pergolas Lawn Installation Consulting
Hours of OperationMon: 7:00am to 5:00pmTue: 7:00am to 5:00pmWed: 7:00am to 5:00pmThu: 7:00am to 5:00pmFri: 7:00am to 5:00pmSat: 7:00am to 5:00pm
Northeast Ohio & National for larger Projects