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A BBB Accredited Business since
BBB has determined that Signet Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||873|
|Total Closed Complaints||1460|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||36|
Type of Entity
Business ManagementMs. Barb Gruse, Director of Customer Care Ms. Debbie Breck, Director of Customer Care Mr. Shawn Conley Mr. Chris Glasper Mr. Ed Hrabek, Sr. VP and Gen'l Merch. Mgr. Mr. David Keagle Mr. Mark Light, President & CEO Ms. Kari Lyncha, Director of Customer Care Mr. Bill Montalto, Executive Vice President & COO Ms. Kirsten Riede, Credit Compliance
Jewelers - Retail Watch Bands Watches - Dealers Jewelry Polishing & Plating Jewelry Repair Watches - Service & Repair Appraisal - Jewelry Gold, Silver & Platinum Dealers Gold Buyers
Alternate Business NamesBelden Jewelers Friedlander's Goodman Jewelers J.B. Robinson Jared Jared Galleria of Jewelry Jared The Galleria of Jewelry Jared Vault Kay Jewelers Kay Outlet Leroys Jewelers Marks & Morgan Jewelers Marks and Morgan Jewelers Osterman Rogers Jewelers Shaw's Sterling Jewelers Sterling Jewelers, Inc. Ultra Diamond Ultra Diamonds Weisfield Jewelers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview